Customised and Personalised items cannot be returned or exchanged.
For sizing issues, provide proof within 3 days of receipt. Damaged items will be replaced if reported within 3 days. Exchanges, no refunds or returns, are offered for eligible items in original condition. Customers will have to bear a minimal cost of Rs. 99 for exchanges.
We only exchange once, no return.
Contact hello@pawgypets.com for more help.